Modules

DownHome Loan Manager is all about customization. With dozens of add-on modules, you can choose the capabilities your organization needs to thrive—and avoid paying for tools you don’t need. Want to learn more about what our modules do? Here you can find detailed descriptions of each one. Please see our Pricing page for the most current pricing.

Other

DownHome Loan Servicing

Compliance and Finance Modules

Summary of the contents of this section

Audit Trail Module

Generate an audit trail of changes made to loan records

  • Preserve a running history of changes for each loan record, including details of the change, timestamp, and user who made the changes

  • Note specific changes to loan terms, including changes to previously saved information

ACH Module

Process electronic payments in one batch 

  • Tag loans to include in ACH batch, choose posting date for the batch

  • Review and edit payment amounts prior to posting

  • Prepare NACHA file(s) to upload to your organization’s depository bank

  • Create, print, and save a list of posted transactions

  • Use reversal feature to make corrections

Capital Manager Module

Track and monitor your organization’s sources of lending capital

  • Track primary funding commitments and drawdowns from federal, state, and other sources of loan capital.

  • Track matching commitments  when required by  primary funders.

  • Analyze funds available to lend and monitor funds committed but not yet loaned

Analytics Module

Analyze trends, forecast future potential portfolio earnings, and generate reports

  • Calculate interest accruals for each loan account and display accruals by fund, or for the portfolio as a whole

  • Forecast interest earnings, principal repayments, and ending balances for any date range

  • Generate portfolio performance summary reports, sorted by loan fund, or for the entire portfolio

  • Generate Trend Analysis Reports to see portfolio trends month by month

  • View and analyze historical data, such as total loans issued, funds approved, funds disbursed, loans paid in full, and more.

CECL Module

Track the Current Expected Credit Losses for your portfolio and respond proactively to lending risks

  • Use the CECL Weighted Average Remaining Maturity (WARM) method to calculate your allowance for credit losses.

  • Create weighted risk pools and assign loans to them.

  • Track and define internal and external factors upon which to base your predictive calculations

  • Track delinquency and calculate expected losses.

Track, manage, and report on your organization’s earnings income

  • Record the portion of interest collected and retained by your organization as a servicing fee

  • Tag individual loans subject to a retained earnings fee and specify the exact percentage to be retained

  • Generate earnings statements for individual loans or the whole portfolio

Retained Earnings Module

Custom Development Projects

Note: Custom Development Projects are priced on an individual basis—pricing is based on your organization’s unique needs. Contact us for a quote!

Tailored Reports

Access our ever-growing library of custom queries and work with us to create tailored reports for your organization

  • Work with our engineers to create specialized reports

  • Take advantage of an ever-growing library of tailored reports created for other DLM users.

Custom API

Work with us to design an API to make the most of the data you capture with DLM

Loan Servicing Modules

Summary of the contents of this section

Adjustable Rate Module

Adjust interest rates according to a periodic schedule or other adjustment factors

  • Tag individual loans as AR loans and set custom rate adjustment factors for each loan 

  • Perform rate adjustments for all AR loans in a single batch operation

  • Implement Prime Plus loan rates based on Common Base Rate or Individual Plus Rate

  • Maintain a set payment amount, calculate re-amortized principal and interest payments, or update interest-only payments

Document Storage

Store documents for people, businesses, loans, and loan applications

  • Store, manage, and access all the documents you need, including PDFs, images, word documents, spreadsheets, and more, up to 50 GB. Extra storage available in 50 GB increments.

Participation Module

Create participation loans from multiple loan sources. Manage, track, and report on progress.

  • Disburse funds from multiple loan programs

  • Define separate terms for each participation loan and manage payment allocations

  • Issue a single bill to the borrower that reflects the master participation loan

  • Track repayments to multiple sources

  • Monitor the performance of the master loan account and participating loan funds

  • Create transaction reports by subloan and by master participation loan

Escrow Module

Integrate escrow requirements into loan repayment terms

  • Define escrow categories (such as taxes, insurance, management fees) 

  • Post payments automatically to escrow reserve

  • Monitor escrow account balances for individual borrower accounts

  • Analyze escrow reserves by loan fund or entire portfolio

Pre-Scheduler Module

Manage and automate complex and irregular payment schedules

  • Build an irregular repayment schedule to pre-set changes to the loan over the course of its lifecycle

  • Accommodate complex loan products like seasonal loans, stepped payments, interest-only periods, tiered interest rates, scheduled balloon payments, and more

  • Automate servicing for loans with changing variables

  • Automatically adjust billing statements

Migration

Summary of the contents of this section

Importer Module

Import data from other sources into DownHome Loan Manager

  • Import borrowers, loans, initial disbursements, and loan transactions

Accounting (General Ledger) Integrations

Most clients will only need one of these.

QuickBooks Desktop Module

Export data from DLM directly into QuickBooks Desktop

  • Include transaction, loan and customer-level data 

  • Match up fund accounts in your existing QuickBooks company file, or have DLM set up accounts for you 

  • Synchronize data whenever you choose 

  • Prepare sales deposits and receipts for easy review within QuickBooks

Compatible with QuickBooks Pro 2008 or higher

QuickBooks Online Module

Export data from DLM directly into QuickBooks Online

  • Include transaction, loan and customer-level data 

  • Match up fund accounts in your existing QuickBooks company file, or have DLM set up accounts for you 

  • Synchronize data whenever you choose 

  • Prepare sales deposits and receipts for easy review within QuickBooks

Compatible with QuickBooks Online Plus or higher

General GL Export Utility

Export data from DLM to general ledger applications

  • Supported: Abila MIP,  Blackbaud, and Business Central

Sage Intacct Module

Export data from DLM directly into Sage Intacct Online

  • Include transaction, loan and customer-level data 

  • Match up fund accounts in your existing Sage Intacct company file

  • Synchronize data whenever you choose 

  • Categorize transactions into your chosen dimensions. Set up dimensions at the subfund or loan level.

Online Borrower Portal

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Online Client Portal Module

Provide your borrowers with a secure online portal to manage, monitor, and send messages about their loans. 

  • Enable borrowers to log in and see their loan terms and transaction history, download billing statements, and produce an amortization schedule

  • Enable secure messaging between you and your borrowers

When paired with the Online Payment Module, borrowers can make payments through the portal.

Online Payments

Enable borrowers to make payments online using their checking account

  • Accept one-time and recurring payments. 

  • Choose to have your borrowers pay a small transaction fee, or subsidize those fees through your module subscription

Requires Online Client Portal Module

Specialized Reporting to External Agencies

Summary of the contents of this section

CDFI Reporting Module

Generate and submit reports to the CDFI Fund through its AMIS system

  • Store information on all transaction-level data required by the current CDFI reporting requirements 

  • Conform to specialized demographic categories outlined by CDFI manual

  • Transmit transaction-level data on all community loan fund accounts

  • Generate reports in XML format for easy upload to the AMIS website

Credit Bureau Reporting Module

Report electronically to the major credit bureaus and help your borrowers establish credit.

  • Report borrower credit history on a timely and regular basis 

  • Comply with Metro II format (required by all national bureaus: Equifax, Experian, Innovis, TransUnion) 

  • Review the credit file in detail prior to submitting 

  • Help your borrowers establish conventional credit by reporting on their performance in your lending program


Smaller organizations may be required to submit reports through Credit Builders Alliance (CBA) or another credit bureau service. Contact CBA for membership and services.

IRS FIRE Reporting

File 1098 and 1096 information returns electronically to the Internal Revenue Service (IRS) via the FIRE system.

  • Use 1098 information already stored in DLM, eliminating the need for multiple reporting systems and the potential for clerical errors. 

Requires that the lender obtain a Transmitter Control Code (TCC) from the IRS.

SBA Microloan Reporting Module

Exports data for upload to the Small Business Administration (SBA) through their Microloan Program Electronic Reporting System (MPERS).

  • Validate borrower and loan information and submit the loan origination file.

  • Update all loans on file with the SBA and submit the loan servicing file.

SBA Community Advantage (1502) Module

Service Small Business Administration (SBA) Community Advantage loans from beginning to end

  • Track and manage the entire lifecycle of the loan

  • Calculate interest-based fees owed to the SBA and service fees retained by the CA lender

  • Generates SBA 1502 files for electronic reporting to the Capital Access Financial System (CAFS)

  • Calculate total amounts to wire to CAFS. Includes break-outs to the SBA and the secondary market.

Third Party Integrations

Summary of the contents of this section

Business Intelligence Connector

Export table-level data for external analytics platforms

  • Compatible with Microsoft Power BI, Tableau, Zoho Analytics, and more

  • Select record sets to be exported to a secure Google Drive repository

  • Automate the frequency of external table updates.

LenderFit API Module

Easily transfer loan applicant data between LenderFit and DLM

  • Create and manage loan applications and documents in Lenderfit, then push a button to transfer applicant, business, and proposed loan details to DLM 

Requires the Application Pipeline module.

Requires LenderFit

Salesforce Exporter Module

Easily transfer data between Salesforce and DLM

  • Create objects (Database Tables) in Salesforce from your DLM data tables.

  • Manage sync frequency

Requires Salesforce

Outcome Tracker API Module

Easily transfer data between Outcome Tracker and DLM and automatically update both platforms at once.

  • Track customizable borrower information in Outcome Tracker, including client notes and demographics

  • See all DLM lending activity on shared client records in Outcome Tracker


Requires Outcome Tracker

Other

For clients using a Loan Originator other than DownHome Loan Origination. Clients using DownHome Loan Origination won’t need these modules—DownHome Loan Origination has its own version of them.

Document Origination

Populate your loan origination documents from templates you create

Application Pipeline Module

[still need copy here]

Client Manager Module

Document the technical assistance (TA) you provide your clients

  • Keep track of the TA hours you provide

  • Include narrative descriptions of each interaction

  • Analyze your TA performance and plan for the future

  • Monitor your technical assistance plans and produce summary reports by client, by staff, or by type of technical assistance

  • Define custom outcomes and track the associated TA hours

DownHome Loan Origination

Other

Summary of the contents of this section

Document Origination

Create loan documents within DownHome Loan Manager

  • Create templates for any document you need, from origination to payoff

  • Populate templates with information from debtors and loan terms. 

  • Download finished documents from individual loan records

  • Store unlimited documents and templates

Applicant Portal

[need text for this still]

Technical Assistance Tracking Module

Document the technical assistance (TA) you provide your clients

  • Keep track of the TA hours you provide

  • Include narrative descriptions of each interaction

  • Analyze your TA performance and plan for the future

  • Monitor your technical assistance plans and produce summary reports by client, by staff, or by type of technical assistance

  • Define custom outcomes and track the associated TA hours

Schedule a demo button probably?