DownHome Servicing
Modules

DownHome Loan Manager grows with your organization. With dozens of add-on modules, you can choose the capabilities you need to thrive—and avoid paying for tools you don’t need. Want to learn more about what our modules do? Here you can find detailed descriptions of each one.

  • Generate an audit trail of changes made to loan records

    • Preserve a running history of changes for each loan record, including details of the change, timestamp, and user who made the changes

    • Note specific changes to loan terms, including changes to previously saved information

  • Process electronic payments in one batch 

    • Tag loans to include in ACH batch, choose posting date for the batch

    • Review and edit payment amounts prior to posting

    • Prepare NACHA file(s) to upload to your organization’s depository bank

    • Create, print, and save a list of posted transactions

    • Use reversal feature to make corrections

  • Track and monitor your organization’s sources of lending capital

    • Track primary funding commitments and drawdowns from federal, state, and other sources of loan capital.

    • Track matching commitments  when required by  primary funders.

    • Analyze funds available to lend and monitor funds committed but not yet loaned

  • Analyze trends, forecast future potential portfolio earnings, and generate reports

    • Calculate interest accruals for each loan account and display accruals by fund, or for the portfolio as a whole

    • Forecast interest earnings, principal repayments, and ending balances for any date range

    • Generate portfolio performance summary reports, sorted by loan fund, or for the entire portfolio

    • Generate Trend Analysis Reports to see portfolio trends month by month

    • View and analyze historical data, such as total loans issued, funds approved, funds disbursed, loans paid in full, and more.

Loan Servicing Modules

  • Adjust interest rates according to a periodic schedule or other adjustment factors

    • Tag individual loans as AR loans and set custom rate adjustment factors for each loan 

    • Perform rate adjustments for all AR loans in a single batch operation

    • Implement Prime Plus loan rates based on Common Base Rate or Individual Plus Rate

    • Maintain a set payment amount, calculate re-amortized principal and interest payments, or update interest-only payments

  • Store documents for people, businesses, loans, and loan applications

    • Store, manage, and access all the documents you need, including PDFs, images, word documents, spreadsheets, and more, up to 50 GB. Extra storage available in 50 GB increments.

  • Create participation loans from multiple loan sources. Manage, track, and report on progress.

    • Disburse funds from multiple loan programs

    • Define separate terms for each participation loan and manage payment allocations

    • Issue a single bill to the borrower that reflects the master participation loan

    • Track repayments to multiple sources

    • Monitor the performance of the master loan account and participating loan funds

    • Create transaction reports by subloan and by master participation loan

  • Integrate escrow requirements into loan repayment terms

    • Define escrow categories (such as taxes, insurance, management fees) 

    • Post payments automatically to escrow reserve

    • Monitor escrow account balances for individual borrower accounts

    • Analyze escrow reserves by loan fund or entire portfolio

Specialized Reporting to External Agencies

  • Generate and submit reports to the CDFI Fund through its AMIS system

    • Store information on all transaction-level data required by the current CDFI reporting requirements 

    • Conform to specialized demographic categories outlined by CDFI manual

    • Transmit transaction-level data on all community loan fund accounts

    • Generate reports in XML format for easy upload to the AMIS website

  • Exports data for upload to the Small Business Administration (SBA) through their Microloan Program Electronic Reporting System (MPERS).

    • Validate borrower and loan information and submit the loan origination file.

    • Update all loans on file with the SBA and submit the loan servicing file.

  • Create participation loans from multiple loan sources. Manage, track, and report on progress.

    • Disburse funds from multiple loan programs

    • Define separate terms for each participation loan and manage payment allocations

    • Issue a single bill to the borrower that reflects the master participation loan

    • Track repayments to multiple sources

    • Monitor the performance of the master loan account and participating loan funds

    • Create transaction reports by subloan and by master participation loan

  • Integrate escrow requirements into loan repayment terms

    • Define escrow categories (such as taxes, insurance, management fees) 

    • Post payments automatically to escrow reserve

    • Monitor escrow account balances for individual borrower accounts

    • Analyze escrow reserves by loan fund or entire portfolio

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Finance and Compliance Modules

DownHome Servicing Modules

DownHome Loan Manager grows with your organization. With dozens of add-on modules, you can choose the capabilities your organization needs to thrive—and avoid paying for tools you don’t need. Want to learn more about what our modules do? Here you can find detailed descriptions of each one.

ACH Module
$20.00

Allows you to post EFT and automated payments in one batch routine

Tag loans to include in ACH routine; choose posting date for the batch; review and edit payment amounts
prior to posting

Creates NACHA files to upload to your depository bank(s)

Prepare one or more NACHA files to upload to your organization’s depository bank; eliminate double-entry
in banking software

Creates Reports

Create, print and save a list of posted transactions; use reversal feature for corrections

Audit Trail Module
$30.00

Provides an Audit trail of changes made to loan records

Preserves a running history of changes in each loan record and who made them

Notes specific changes to loan terms, including the previously saved information

Tracks the user and timestamp for transactions such as batches and payments

Custom API
$25.00

  • Integrate seamlessly with other software systems using DownHome API (application programming interface).

  • The API allows for a dynamic flow of information in both directions: Retrieve, create, or update records. 

  • Note: For most custom API integrations, the subscription cost is $25/month to maintain and support the connection.
    For complex integration projects, a separate quote for expanded API configuration and ongoing maintenance may be required.

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